Support

Need help or want to report a problem? Email us at support@sendmate.xyz. We usually reply within a couple of days.

How do I save a place?

From Instagram, TikTok, YouTube, or Safari, tap the Share button and choose SendMate. The link is sent to SendMate, which analyzes it and extracts any places. The new item appears on your Home tab — it shows "Processing" until analysis finishes, usually within a minute.

Where are my saved places?

Open the app: the Home tab lists everything you've saved, and the Map tab shows them as pins. Tap any item to see its details and location.

How do I delete my account?

In the app, open Settings (top-right) and tap Delete account. This permanently removes your account and all saved data immediately.

What data does SendMate collect?

Only your account info (email, name, and an account ID from Apple/Google sign-in) and the places you save. We don't collect your location or use any tracking. See our Privacy Policy for details.